FAQs

How long will it take for my order to ship? When will I receive it?

Orders typically ship within 1-2 business days, depending on the brand. In some cases, items may ship the same day, while unforeseen delays could extend the shipping time. On average, your order will arrive within 4-7 business days. If longer delivery times apply, this will be clearly noted on the product page. At Infinite Wellness Hub, we pride ourselves on offering some of the fastest shipping times in the industry, along with outstanding customer service.

Which payment methods do you accept?

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, American Express, Discover & Diners Club)
• Shop Pay
• Apple Pay
• Google Pay

What is your return policy?

We offer a 30-Day Money-Back Guarantee on all items. For more information, check out our full return policy linked at the bottom of the page.

What is your cancellation policy?

Orders can be canceled for a 100% refund as long as they have not yet shipped. If you wish to cancel, please notify us immediately at support@infinitewellnesshub.com. Once an order has shipped, our 30-Day Return Policy will apply.

What if my product arrives damaged?

Inspect your item(s) and packaging upon arrival. If you notice any damage, including to the packaging, make a note of it when signing for delivery. If you suspect damage but cannot inspect the package during delivery, write "suspect damage" on the receipt. If you receive damaged goods, email photos of the damage to support@infinitewellnesshub.com, and we will arrange a replacement or appropriate compensation promptly.

How do I place an order?

To place an order online:

1. Select your preferred product and click “Add to Cart.”
2. Proceed to checkout, enter your shipping and billing details, and complete the order.

To place an order by phone, call us at 844-490-1488. You’ll receive an immediate order confirmation, and we’ll begin processing your order right away.

How do I know when my order will ship?

After placing an order, you’ll receive a confirmation email with your order details. Once your order ships, a follow-up email will provide tracking information. If an item is unexpectedly out of stock, we will notify you within one business day via email or phone.

Will I receive an order confirmation email?

Yes, an order confirmation will be sent to the email address you provide. We recommend saving or printing the email for your records. Please double-check your email address during checkout to ensure you receive all notifications.

Do you charge sales tax?

As we are based in Delaware, we do not charge any sales tax. This means significant savings compared to other retailers.

Can I change my order?

You can modify your order before it ships by contacting us at support@infinitewellnesshub.com. Any price difference will be adjusted accordingly—either refunded to your card or invoiced for payment. For immediate assistance, email us or call 844-490-1488.

Have more questions? Contact us at support@infinitewellnesshub.com, and we’ll be happy to assist!